Cancellation Policy

Cancellations & No-Shows

Please give 48 hour notice for cancellations. No-shows and appointments canceled less than 48 hours before scheduled services will be charged the full service price in consideration to our other clients and our technicians.

A credit card is required to secure appointments.

Late Arrival Policy

Please note that if you arrive 15 minutes or more after your scheduled appointment time, your appointment may be canceled, and you may be charged for the full service. This policy is in place to ensure that everyone's experience is not compromised.

Return Policy

Returns & Exchanges

With the exception of replacing damaged products we do not offer refunds, exchanges or credit on salon services, gift cards, package series or retail products. All sales are final.

Salon Services Refund Policy

Salon Refunds

BECKER CHICAIZA does not offer refunds on its services. If a client is dissatisfied with his/her service, we offer a correction at no charge if scheduled within 7 days of the original appointment.